Fiorela Chavarria
Reservation Departament

Fiorela G. Chevarria Arriaga stands as a paragon of service excellence in the realm of tourism and hospitality management. As the Supervisor of Quality Service, Fiorela’s days are dedicated to the meticulous management and supervision of reservations, ensuring that the services delivered are of the highest caliber. Her commitment extends beyond office hours, offering round-the-clock availability to swiftly address and resolve any issues, ensuring that our travelers’ journeys are seamless and exceptional.

With an impressive tenure of over 17 years in the travel industry, Fiorela’s career is a tapestry of diverse roles ranging from tour guiding in Ica and Lima to hotel management. Each role has been a steppingstone, enhancing her comprehensive understanding of the sector and cementing her commitment to excellence.

Fiorela's academic background is equally distinguished, with a Master’s in Tourism Marketing complementing her degree in tourism and hotel management. Her continuous pursuit of knowledge is evidenced by a myriad of specialized courses, including a 2017 photography course, a diploma in strategic administrative management, and seminars on local tourism, psychology, and communication. She is also proficient in major global booking systems like SABRE, KIU, and RESIBER.

Her professional journey is studded with milestones, notably her recognized leadership in tourism. Her problem-solving prowess and ability to perform under pressure ensure that our clients' experiences are not only satisfying but exceed expectations in quality and service.

Fiorela’s work philosophy is deeply rooted in a meticulous attention to detail, results-driven focus, and formidable organizational skills. Fiorela endeavors to impart this passion and knowledge to travelers, offering recommendations that enable them to discover new places and immerse themselves in the authenticity and splendor of each destination.

Outside of her professional commitments, Fiorela’s love for photography dovetails with her travel enthusiasm. Capturing unique moments and stunning landscapes on her travels not only preserves special memories but also enriches her professional perspective in tourism.

Fiorela lives by the mantra, "Always ask, never assume," which encapsulates her ethos both personally and professionally. Her steadfast belief in the power of clear communication and thorough inquiry ensures that every problem is approached with clarity, fostering an environment of effective resolution, transparency, collaboration, and growth.